All service is performed by a factory trained technician employed through AWS/Prospero. No outside contracted services are used. Free phone tech support is available 24/7. Ninety percent of the “trouble shooting” can be solved over the phone.  If repairs or supplemental training may be needed a technician is readily available to make a service call. 
We are very proud of our technical team and it is one of our greatest strengths:
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Our Top Technicians:

Richard Turner

With over thirty years servicing the beverage industry Richard Turner is one of the top technical advisors for winery and beverage equipment. 

Filipe Pinto
With an electrical engineering degree from the University of … Filipe is one our top technical technicians for all electrical and overall issues.  Also fluent in 7 different languages for any language barriers. 

Pedro Escobar
One of the best mechanical technicians in the U.S. Pedro is great with his hands and knows all makes and models of machines new and used.